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Development of E-mail Delivery Mediation System Based on Interruptibility and Its Evaluation in Daily Office Work Scenario

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dc.contributor.author Kobayashi, Yasumasa en
dc.contributor.author Fujimoto, Yuichiro en
dc.contributor.author Fujita, Kinya en
dc.date.accessioned 2019-10-30T05:47:17Z en
dc.date.available 2019-10-30T05:47:17Z en
dc.date.issued 2019-07-15 en
dc.identifier.issn 2169-3536 en
dc.identifier.uri http://hdl.handle.net/10061/13404 en
dc.description.abstract Notifications of e-mail arrivals at inappropriate times disrupt workers engaged in intellectual activities and reduce their productivity. We propose an e-mail delivery mediation system to deal with this issue. The system suspends e-mail delivery and estimates users' interruptibility from their PC operation activities. Then, it delivers e-mail only when the estimated interruptibility matches certain delivery criteria, especially when a user switches applications. A long-term evaluation in a real office revealed that e-mail mediation based on the system's estimates of user interruptibility can shift a certain percentage of the notifications to task or subtask breakpoints or to times at which the user is less engaged in a task. en
dc.language.iso en en
dc.publisher IEEE en
dc.relation.isreplacedby https://ieeexplore.ieee.org/document/8761860 en
dc.rights © 2019 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works. ja
dc.subject Mediation en
dc.subject Task analysis en
dc.subject Timing en
dc.subject Servers en
dc.subject Switches en
dc.subject Postal services en
dc.subject Estimation en
dc.title Development of E-mail Delivery Mediation System Based on Interruptibility and Its Evaluation in Daily Office Work Scenario en
dc.type.nii Journal Article en
dc.contributor.transcription フジモト, ユウイチロウ ja
dc.contributor.alternative 藤本, 雄一郎 ja
dc.textversion publisher en
dc.identifier.jtitle IEEE Access en
dc.identifier.volume 7 en
dc.identifier.spage 94084 en
dc.identifier.epage 94096 en
dc.relation.doi 10.1109/ACCESS.2019.2928696 en
dc.identifier.NAIST-ID 82044561 en


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